Data management

Privacy Policy

We take the protection of your personal data very seriously and therefore always strive to make the use of our services safe. We are obliged to comply with the Personal Data Protection Act. This statement on data protection serves to clarify what data we collect from you, for what purpose we use it and how we protect it.


  • Field of application
  • What data is collected and forwarded
  • Tracking by third parties over the Internet
  • Conversion measurement using Facebook visitor activity tracking pixels
  • Sharing
  • Use of data
  • Security and data transfer
  • Right of revocation, provision of information, change of data and contact

1. Field of application

This statement applies to the use of services and materials of BizCoords j.d.o.o. by clients of BizCoords j.d.o.o. and employment at BizCoords j.d.o.o..

Please note that as part of the improvement of our activities in order to improve our services, it may be necessary to amend this data protection statement. In that case, we will inform you about it.

2. What data is collected and forwarded

The personal data we process is data about you as a client, collected when you place an order and visit BizCoords j.d.o.o. that is, when you fill out the Client Consent Statement, information about you as an employee of BizCoords j.d.o.o. based on the Labor Act and other valid regulations, when making your payments via a bank account or when establishing and executing contractual relations between you and BizCoords j.d.o.o. , which can be directly or indirectly connected to you. These are the following data: full name and surname, phone number(s), residential address, e-mail address, date of birth, OIB, bank details in the case of bank payments.

3. Tracking by third parties via the Internet

You can use our websites without registering and/or logging in, and the following tools can be used:


In order to improve your browsing experience on this website, we need to store a small amount of information (cookies) on your computer. Over 90% of all websites use this practice, but according to the regulations of the European Union from March 25, 2011. we are obliged to ask for your consent before saving cookies. By using our website, you agree to the use of cookies. By blocking cookies, you can still browse the site, but some of its features will not be available to you.

What is a cookie? A cookie is information saved on your computer by the website you visit. Cookies usually save your settings, settings for the website, such as your preferred language. Later, when you open the same web page again, the internet browser sends back the cookies belonging to that page. This allows the site to display information tailored to your needs.

The default activities of saving and sending cookies are not visible to you. However, you can change your internet browser settings so that you can choose for yourself whether to approve or reject cookie storage requests, delete saved cookies automatically when you close your internet browser, and the like.

Google AdWords

This tool can be used to store website visits for the purpose of advertising (remarketing) in Google and in the Display Network. Your browser stores cookies when you visit the website, which enable you to be recognized as a visitor when you load websites that belong to the Google network. On these pages, you as a visitor are offered ads related to content that you have already uploaded on some other websites that use the remarketing options provided by Google. You can opt out of data collection through Google AdWords at

Google AdWords conversion tracking

This can create conversion statistics that measure the effectiveness of our online advertising campaigns. A conversion tracking cookie is set when a user clicks on an ad placed by Google. According to the data protection provisions of the provider Google, no personal data is processed. If you do not want to participate in tracking, you can stop the use of data for this purpose by deactivating the conversion tracking cookie provided by Google via the cookie settings in your web browser.

Please keep in mind that current Internet browsers accept “cookies” according to standard, already default settings. You can set the settings in your browser so that they do not allow all or only certain “cookies” or that you are asked for approval to accept a new “cookie”. Instructions for accepting “cookies” can be found in most browsers via the “help” option in the menu list. In these instructions, you will also find instructions for deleting already accepted “cookies”.

4. Conversion measurement using Facebook visitor activity tracking pixels

As part of the online presence, the “Visitor Activity Tracking Pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) is used. It is a “cookie”, that is, a small text file that is stored on your computer and can be downloaded from your computer. It can be used to track users’ activities after they have seen or clicked on an ad on Facebook. In this way, the effectiveness of Facebook ads can be measured for the purpose of statistical evaluations and market research. The data collected in this way are anonymous for us, i.e. they cannot be linked to the user’s identity. However, this data is stored and processed by Facebook, so that this data can be linked to the relevant user profile and Facebook can use it for its own advertising purposes in accordance with the Data Protection Statement for the use of Facebook (“http://www.facebook. com/about/privacy /). You can enable Facebook and its partners to advertise on Facebook and outside of Facebook. For this purpose, a “cookie” will be stored on your computer. Find more information in the Data Protection Statement of the mentioned social network.

5. Sharing

Our website has integrated fields for sharing on the social networks Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA as well as Instagram, San Francisco, California, USA. In addition, a field for sharing via e-mail can be integrated. You can recognize sharing fields by their logo.

Only when you click on the respective “sharing box” on our website (and only then) is a direct connection established between the browser and the server of the respective social network operator. According to the operators of the mentioned social networks, no personal data is collected by the social networks without clicking on the relevant sharing field. This data, including the IP address, is collected and processed only for persons registered on the respective social networks. If you do not want your visit to our website to be associated with your social media account, please log out of your social media account.

At this point, we emphasize that BizCoords j.d.o.o. has no insight into the content of transferred data, as well as their use by social networks. You can find more information about the use of data by social networks in the Data Protection Statement of the mentioned social networks.

6. Use of data

We use your personal data in full compliance with legal provisions.

The personal data that you make available to us when you place an order and arrive at BizCoords j.d.o.o., when you fill out the Client Consent Statement, when you make payments through the bank or when establishing and executing contractual relations between you and BizCoords j.d.o.o., will be collected and processed exclusively within fulfilling our legal obligations (for example, data on employees that BizCoords j.d.o.o. is obliged to collect according to the Labor Act) or contractual obligations towards you based on your consent.

After you have given us your explicit consent, we will use your data to deliver materials related to the services in question, mutual communication, including congratulating you on your birthday, and related actions and activities, as well as to inform you about the BizCoords j.d.o.o. service offer, promotions with discounts, novelties, workshops, educations, promotions, and for the purpose of promoting BizCoords j.d.o.o..

7. Security and data transfer

To protect your data, we use passwords, web firewalls, antivirus programs and other security measures according to the current state of technology. When communicating via e-mail, data security during transmission can only be guaranteed according to the current state of the art.

The client’s information specified in the Client’s Declaration of Consent is kept in the original of the aforementioned declaration and in electronic form. The originals of the aforementioned statements are stored in a closet, access to which is protected by a key, and access to the list of BizCoords j.d.o.o. clients. and customer data from the statement that are stored in electronic form is protected by a password. The storage period for the mentioned data is two years from the date of the client’s last interaction with BizCoords j.d.o.o..

The originals of the client’s Declaration of Consent are mechanically destroyed two years after the date of the client’s last interaction with BizCoords j.d.o.o..

The director of BizCoords j.d.o.o. has access to the list of client data and the client’s Statements of Consent. as the responsible person and employees of BizCoords j.d.o.o., since such access is necessary to fulfill the obligations and services of BizCoords j.d.o.o. to the clients in question, and it is regulated in accordance with current legislation. Every client has the right to access personal data about him/her in the BizCoords j.d.o.o. client list. and which are processed about it (for example in the list of service users).

The personal data provided by the client for the purpose of payment through the bank are collected in electronic form and stored on the computer, with access protected by a password. The director of BizCoords j.d.o.o. has access to the above data. The storage period of the above data is determined in accordance with applicable regulations, especially accounting regulations.

Personal data that is collected is kept as long as necessary to fulfill the purpose of data collection and processing. Client data specified in the Client Consent Statement collected for the purpose of sending notifications about BizCoords j.d.o.o. services. and its promotions are kept until the client withdraws consent, and no later than two years from the date of the client’s last interaction with BizCoords j.d.o.o..

Responsible persons and employees of BizCoords j.d.o.o. who have the right and authority to access personal data collected by BizCoords j.d.o.o. by signing the Confidentiality Declaration, they undertake to permanently maintain the confidentiality of personal data and act in accordance with the applicable legislation and the rules of BizCoords j.d.o.o..

Your personal data may be forwarded / entrusted to certain contractual partners of BizCoords j.d.o.o., if BizCoords j.d.o.o. decides to engage.

Namely, we can engage certain partners to fulfill our obligations (for example, accounting service) and services, communication with members, management of our online presence and access, fulfillment of some of the purposes stated in this Statement. Your personal data will be forwarded to the contractual partner BizCoords j.d.o.o. if they are necessary for the performance of a specific service related to you. We will choose the specified contractual partners carefully in order to ensure legal and secure data processing. Furthermore, the aforementioned contractual partners will be obliged to use your personal data only for specific purposes in accordance with our instructions and in accordance with Croatian legal provisions on the protection of personal data. The use of data by contractual partners for other purposes is excluded.

We will not forward your personal data to other persons except the contractual partners mentioned above, only if you have not given your consent for this.

Considering the nature, scope, purpose of collection, use and processing of personal data by BizCoords j.d.o.o., including the fact that the collection, use and processing is not on a large scale, nor are special categories of personal data collected, i.e. BizCoords j.d.o.o. and its services are not subject to the legal obligation to appoint a personal data protection officer, BizCoords j.d.o.o. and there is no such officer appointed.

8. Right of revocation, provision of information, change of data and contact

By signing the Client Consent Statement or using our website, you agree to the use of your personal data in the manner described in the Client Consent Statement and this Data Protection Statement.

At the same time, in accordance with the current legislation on the protection of personal data and the rights it gives you as the owner of personal data, with which BizCoords j.d.o.o. became aware, you have the right to access, correct, delete or limit the processing of your personal data; the right to withdraw your consent for the use of your personal data at any time, for the future without giving reasons; as well as the right to submit a complaint to the supervisory authority. Withdrawal of consent is done in writing (by letter or e-mail) to the following publicly available address of the headquarters; BizCoords j.d.o.o., Miramarska cesta 107, 10 000 Zagreb, or Such withdrawal will prevent future use of your personal data by BizCoords j.d.o.o..

Please contact one of these addresses if you have questions related to the use of your data and for the purpose of updating and correcting your data.